Terms and Conditions

1. Introduction Welcome to eideal.com

These Terms and Conditions govern your use of our website. By accessing or using eideal.com, you agree to comply with and be bound by these Terms and Conditions.

2. Use of the Website
2.1 You agree to use eideal.com in accordance with all applicable laws and regulations.

2.2 You are responsible for ensuring that all information you provide on the website is accurate and up-to-date.

2.3 Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Intellectual Property

3.1 All content included on this site, such as text, graphics, logos, images, and software, is the property of eideal.com or its content suppliers and protected by international copyright laws.

3.2 You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from eideal.com.

4. Account Registration

4.1 To access certain features of the website, you may be required to register an account.

4.2 You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

5. Orders and Payment

5.1 All orders are subject to acceptance and availability.

5.2 Prices for products are described on our website. All prices are in AED and inclusive of VAT unless otherwise stated.

5.3 We reserve the right to refuse service to anyone for any reason at any time.

6. Shipping and Delivery

6.1 Normally, under regular conditions, delivery times are as follows:

• In Dubai: deliveries within 2-3 working days
• Other Emirates: 2-4 working days
• International: 3-7 working days

Orders received over the weekend may experience slight delays in processing and shipping.

6.2 While we strive to meet these delivery times, there may be delays due to unforeseen circumstances beyond our control. eideal.com cannot be held liable for any delays in delivery. We will do our best to notify you of any significant delays and work to resolve any issues as quickly as possible.

7. Returns and Refunds

7.1 Due to the nature of beauty products, we do not accept returns or exchanges, except in very exceptional cases. If you believe you have a valid reason for a return or exchange, please contact our customer service team to discuss the matter.

7.2 In the rare event that a return is accepted, the product must be returned in its original condition, unused, and in its original packaging.

8. Promotions

8.1 Any promotion featured on our website in the form of a banner or picture is only applicable for the duration that the banner or picture is present on the website. Once the banner or picture is removed, the promotion is no longer valid, regardless of any promotional code or advertisement you may have seen previously.

8.2 Promotions are subject to change without prior notice and cannot be applied retroactively to previous purchases.

9. Limitation of Liability

9.1 eideal.com will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or the inability to use the website or for the cost of procurement of substitute goods and services.

10. Privacy Policy

10.1 By using our website, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

10.2 The information you provide to us may be used to personalize your experience and to target you with our communications and advertisements. This may include email marketing, personalized ads, and other forms of marketing communication.

11. Governing Law

11.1 These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.

11.2 Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

12. Changes to Terms and Conditions

12.1 We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website.

12.2 Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at : info@eideal.com

14. Social Media Giveaways and Competitions

14.1 All giveaways and competitions conducted through our social media channels are subject to these Terms and Conditions and any specific rules stated in the respective giveaway or competition post.

14.2 Winners of giveaways will be selected at random from all eligible entries received. Competitions will be judged fairly and impartially based on the criteria specified in the competition announcement.

14.3 We reserve the right to verify the eligibility of any entrant and to disqualify any entrant found to be in violation of these Terms and Conditions or the specific rules of the giveaway or competition.

14.4 Prizes are non-transferable and no cash alternative will be offered. We reserve the right to substitute any prize with another of equivalent value without giving notice.

14.5 We are not responsible for inaccurate prize details supplied to any entrant by any third party connected with this giveaway or competition.

14.6 The decision of eideal.com regarding any aspect of the giveaway or competition is final and binding and no correspondence will be entered into about it.

14.7 By participating in any giveaway or competition, you agree to release, discharge, and hold harmless eideal.com and its affiliates, employees, and representatives from any claims, losses, and damages arising out of your participation in the giveaway or competition or any related activities.

14.8 We reserve the right to cancel or amend the giveaway or competition and these Terms and Conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God, or any actual or anticipated breach of any applicable law or regulation or any other event outside our control. Any changes to the giveaway or competition will be notified to entrants as soon as possible by eideal.com.

14.9 Participation in the giveaway or competition will be deemed as acceptance of these Terms and Conditions.


Email: info@eideal.com Phone: +971 556292853